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7 priority access to Apple experts, and more. Safe and reliable repairs At Apple, every product we make is built to last. We design durable, easy-to-use devices with innovative features that customers depend on, all while protecting their privacy and data. Customers should have access to safe, reliable, and secure repairs with genuine Apple parts if they need them. Learn more about Apple’s approach to expanding access to safe and reliable repairs. Beware of counterfeit parts Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues.